https://www.ibexct.com/resources daily 0.75 2025-03-20 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/7252fe6b-93f4-4182-9095-e58703496387/Book+Cover+from+Amazon+Site+Cropped.jpg https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/09d969c0-7408-4aac-b0ab-f46f29281886/JDC+Essential+Communications+Book+March+2024+QR+Code+snipped.png https://www.ibexct.com/resources/communication-barriers monthly 0.5 2025-01-16 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/70f46efa-3256-44a3-a6a1-c8963b76a27e/Communication+Barriers+Image.jpg Resources - Breaking Down Team Communication Barriers https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/03e72abb-4b8e-45b6-954e-a7925bdc1a96/overcoming-communication-barriers-at-the-workplace-image.jpg Resources - Breaking Down Team Communication Barriers - “ People who experience the pain points firsthand are the real experts in solving them. ” - Unknown https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/2c4392d7-45fe-46f3-85de-0854448fcd28/Negative+and+Positive.png Resources - Breaking Down Team Communication Barriers - “ The person with the most flexible behaviour owns the system ” - Richard Bandler & John Grinder https://www.ibexct.com/resources/team-charter monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/d11b396a-35e5-4bfd-8e0e-fd43ae6df9ed/actionable-team-charter.jpg Resources - How A Team Charter Can Help Improve Performance https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/71cb0ea5-b579-4b3f-902b-78a25093c698/Tuckman+Table+and+Diagram.jpg Resources - How A Team Charter Can Help Improve Performance https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1728058433576-4B4KHGD1D0UZZ8DFG3Z6/unsplash-image-bzqU01v-G54.jpg Resources - How A Team Charter Can Help Improve Performance Involve the Team: It’s how they wish to work together. It is likely to be rejected if imposed by management. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/0c14ebee-e4e9-4c81-b315-b26390eb0133/AdobeStock_Improve+Performance.jpeg Resources - How A Team Charter Can Help Improve Performance https://www.ibexct.com/resources/psychological-safety monthly 0.5 2025-03-20 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/7a2d33b1-e6ea-41dd-8641-60a184481425/5+Characteristics+of+High+Performing+Teams.jpg Resources - What Is Psychological Safety? https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1727877432801-UCRP6F1PIBKK9914MTM8/yelling-boss.png Resources - What Is Psychological Safety? https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/0623cfef-6ba3-4681-a2a4-95e74d62bf82/fearless+organisation.jpg Resources - What Is Psychological Safety? This suggests psychological safety is about creating an environment where people are free to express their concerns and disagree, rather than avoiding discomfort. Her findings were echoed by Google’s research into team performance. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/dcd0be0b-63b2-4298-982d-93e4ad6c4732/Stess+Office+Image+female+not+speaking+out.jpg Resources - What Is Psychological Safety? - The Fearless Organisation Dr Amy Edmonson examined the negative results associated with organisations who’s culture deterred employees from speaking out. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/b2e4017b-a035-42cb-ae3c-130f9cf32871/Improve+Psychological+Safety.jpg Resources - What Is Psychological Safety? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ibexct.com/resources/feedback monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/45c0e3a1-46f5-4b96-a42d-cb39d824f0fe/Untitled+design.jpg Resources - How To Give Difficult Feedback - Many of us feel uncomfortable receiving compliments and quickly reject them. We’ll downplay our achievements or assign the credit to others. Consider the impact of this on the other party. They have invested their time in us, and we quickly disregard their thoughts. Whether we agree with their feedback or not, rejecting it or arguing why they are wrong is unlikely to change their opinion, particularly if the feedback is related to a perceived improvement opportunity. Ungracefully rejecting feedback is likely to result in us receiving no further feedback from that person. Much better to thank them for their thoughts and then decide whether to act on the feedback or not. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/c425b56c-a237-4eac-afbd-a720672daa84/feedback+image+957x1024.jpg Resources - How To Give Difficult Feedback - Do’s When Giving Feedback: Implementing the following principles can increase the likelihood that our message is received as intended and considered. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/4cbdc870-2678-4ed5-9100-fd19772cd5fc/Feedback+Image+for+Feedback+Article+Jan+2024.jpg Resources - How To Give Difficult Feedback https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/e2072ea9-6ed2-403c-bb12-3d4a1ebae7bd/No+offence+but+image+Jan+2024.png Resources - How To Give Difficult Feedback - Again, similar to ‘You are wrong’. When have you ever heard these words and felt that those delivering them were being respectful? No offence but…is a similar phrase. https://www.ibexct.com/resources/herd-mentality monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/c7b4e2a2-0912-445a-a61a-4e9431e41a0e/Listening-skills-in-communication+image.jpg Resources - Herd Mentality When we truly listen to other people we are more likely to recognise and accept any concerns or differences they may have. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/c6751fbc-5da5-47e5-9ab0-859222b678c6/One+Lamb+looking+away+PNG.png Resources - Herd Mentality https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/24b43c0e-188f-4bda-a295-a4f707019f6f/Solomon+Asch+PNG.png Resources - Herd Mentality - Group Conformity Can Have The Following Detrimental Impact On Organisations: https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/2aec5a5c-d0c4-4172-84c6-5b4abd21285e/Poor+Decision+Making+Image.jpg Resources - Herd Mentality 3. Lead To Poor Decision Making The dominant members of the group have a disproportionate influence. Their ideas and direction are more likely to be followed, even when logically individuals disagree. https://www.ibexct.com/resources/great-listener monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/9c4f1a78-258b-4b58-9797-31486a6a2b86/Active+Listening+JPG+4928x3280px.jpg Resources - The Power Of Listening. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/0bd4a62a-d70f-42ce-93db-5d652639032d/p087rxn7.jpg Resources - The Power Of Listening. - When we develop good, empathetic listening skills we build trust with others, we are more likely to notice nonverbal communication cues and those around us are more likely to listen when we speak. https://www.ibexct.com/resources/planting-words monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/967abc58-735c-4cf6-b954-1e89bf223283/Words+JPG+4928x3280px.jpg Resources - Planting Ideas With Words https://www.ibexct.com/resources/power-of-words monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/b96ee242-27ec-42d0-9b4c-76a519c0e270/Choose+your+words+JPG+4928x3280px.jpg Resources - The Hidden Power Of Words https://www.ibexct.com/resources/4-techniques-for-tackling-the-fear-of-public-speaking monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1619085728331-4D86Z2H1DD86QIQDE70T/bewakoof-com-official-mG-HdjYiPtE-unsplash.jpg Resources - 4 Techniques For Tackling The Fear Of Public Speaking https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1619085884766-2POIH1KOJ10B31Q2UMHI/frank-busch+Nice+Smile.jpg Resources - 4 Techniques For Tackling The Fear Of Public Speaking https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1619084680961-HF23UBIFX20I27R1TPIC/Glossophobia+%281%29.png Resources - 4 Techniques For Tackling The Fear Of Public Speaking https://www.ibexct.com/resources/key-pillars-leadership monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1591288578000-FYXSNFAXEWGQ2JL1VHCK/This+Way+signs+enLarge.png Resources - The Three Pillars Of Leadership - A fundamental role of any leader is to set out their team’s destination and the route to get there. Otherwise, even the best people will struggle to pull in the same direction. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1589215184728-ZYPEIDEDXBRUIAENIHKL/Dollarphotoclub_88915566.jpg Resources - The Three Pillars Of Leadership https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1591284313331-9GM3WHW3MW141ARW47L6/redcharlie-Y--zr3CPaPs-unsplash.jpg Resources - The Three Pillars Of Leadership - Leadership is arguably the most critical role within any business, particularly during these challenging times. Yet many organisations aren’t well placed to navigate the terrain ahead. A recent survey by Willis Towers Watson showed only 49% of UK employees trust and have confidence in their senior leadership and 41% believe their leaders have a sincere interest in their wellbeing. I’ve worked as a team and leadership coach for a range of organisations over the past 10 years. During that time I’ve worked with some great teams. In this article I’d like to share with you my experiences; what I believe are the three key pillars of effective leadership and how all of us can improve our leadership capabilities. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1588870815010-NRE5HXQG6SVSTHHC8X67/Obama+resized.jpg Resources - The Three Pillars Of Leadership https://www.ibexct.com/resources/change-your-physiology monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1589235161888-JSUVK411Y27TJ8UDCIN9/frank-busch+Nice+Smile.jpg Resources - Change Your Physiology And Change The Way You Feel - Smiling – When we smile we automatically feel happy. Try it and see. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1589746794675-WI1K6W8PN4GT2GEL81JK/cata-FNqNEbDmYmE-unsplash.jpg Resources - Change Your Physiology And Change The Way You Feel https://www.ibexct.com/resources/gratitude-practice monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1589221439033-SWZYUIB8MJP3I9TGMTUE/priscilla-du-preez-thanks.jpg Resources - Gratitude Practice https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1588865621006-CBPO7OJNEK3XCVRAA4J1/steve-johnson-nQdHx0k5djo-unsplash.jpg Resources - Gratitude Practice - GRATITUDE STONE Choose a smooth, interesting stone that conveniently fits in your pocket. Whenever, you notice the stone, whether touching it with your hand or you feel it against your leg, pause for a moment to think of at one reason you have to be grateful. It doesn’t matter how small. This can help break the negative mindset many of us have and create positive thinking habits. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1588866942381-KNNFWZKIYO5HAYL6B43S/cristina-gottardi-Walk.jpg Resources - Gratitude Practice https://www.ibexct.com/resources/restorative-power-of-sleep monthly 0.5 2024-10-18 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587325612065-1YKQVHE2JIYODVSF3VF2/kate-stone-matheson+Happy+Sleep.jpg Resources - The Restorative Power Of Sleep - How Much Sleep Do We Need? How much sleep we require varies from person to person, and between the different age groups. What is consistent, is that the vast majority of people get significantly less sleep than their minds and bodies require. Typically an adult requires between 7-9 hours a night, whilst teenagers require significantly more. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587325938765-CXWWK68ICE7JPBXCY90G/ola-mishchenko+Healthy+Food.jpg Resources - The Restorative Power Of Sleep https://www.ibexct.com/resources/building-resilience monthly 0.5 2024-11-19 https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587322307153-UZLX6UELNZHFV6TJ6FCI/frank-busch+Nice+Smile.jpg Resources - 9 Tips For Building Resilience https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587487205328-ADR15HA48BRYPVFL7H5S/ola-mishchenko+Healthy+Food.jpg Resources - 9 Tips For Building Resilience https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587322441435-2JRWGU92P3MMREB7O160/john-tecuceanu+Bright+Jogging.jpg Resources - 9 Tips For Building Resilience 3. Get Regular Exercise Cardiovascular exercise produces ‘feel-good’ endorphins and utilises any stress hormones in the bloodstream, preventing it from building up. Regular exercise also improves the quality of our sleep, which has an impact on the production of serotonin. Another ‘feel-good’ hormone that neutralises stress hormones. https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587322151555-TZDERC6GDNDLU1QY47XE/francisco-moreno+Stress.jpg Resources - 9 Tips For Building Resilience - Proven Tips For Managing Anxiety And Stress https://images.squarespace-cdn.com/content/v1/5e5036d64e844142150a3be5/1587325196241-0MNM478G60M1DCQCAER1/kal+Conquering.jpg Resources - 9 Tips For Building Resilience - In my 10 years experience as a professional coach, stress and anxiety are two common conditions that my clients have struggled with. As well as the huge personal impact on those that suffer, and their families, stress and anxiety is estimated to cost UK businesses up to £43 billion per year (New Economics Foundation 2018). https://www.ibexct.com/resources/category/Leadership monthly 0.5 https://www.ibexct.com/resources/category/Communication+Skills monthly 0.5 https://www.ibexct.com/resources/category/Coaching monthly 0.5 https://www.ibexct.com/resources/category/Feedback monthly 0.5 https://www.ibexct.com/resources/category/Mindful+of+Language monthly 0.5 https://www.ibexct.com/resources/category/Wellbeing monthly 0.5 https://www.ibexct.com/resources/category/Team monthly 0.5 https://www.ibexct.com/resources/category/Difficult+Feedback monthly 0.5 https://www.ibexct.com/resources/category/Team+Performance monthly 0.5 https://www.ibexct.com/contact-us daily 0.75 2024-12-09 https://www.ibexct.com/about-us daily 0.75 2025-03-20 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